The coordination between our team of experts and the client was key in deciding the best way for us to get the auto parts delivered, which was ultimately going to be via helicopter.
As an international leader in shipping and logistics, Vector is highly experienced in overcoming unique challenges in the automotive industry. And the combination of a global pandemic and congested shipping lanes across land, air, and sea has demanded more creative solutions than ever before.
What made this logistics challenge so unique was the series of events that led up to our involvement. Our client needed to move their automotive parts as quickly as possible to fulfill their own obligation to the manufacturers. However, two major roadblocks needed to be overcome:
Once again, our operations team snapped into action and began to immediately coordinate with local providers that, to us, are heroes for their professionalism during a truly once-in-a-lifetime series of challenges.
Our goal was to complete this order within five days. On day one, we made five movements of shipped auto parts via helicopter. Ultimately, due to the incredible efforts of local partners, Vector logistics team, and excellent service and communication with our clients, we completed the expedited auto parts delivery in less than four days.
At Vector, we always strive to be transparent, clear, and timely in all communication. And this helps us provide first-class customer service. While the automotive industry clients could have waited until the highway reopened, they chose to seek professional help and innovative shipping solutions. This enabled them to fulfill orders and meet their own KPIs.